Total Satisfaction Guarantee Or Your Money Back
Our customers are our life blood and therefore we offer total satisfaction guaranteed!

Refundable Deposits*
We do not ask you to pay the total amount up front like many companies, only  a reasonable deposit of 20% of the total on stock hot tubs which is fully refundable should you change your mind* the balance is due one week prior to delivery.

Money Back satisfaction Guarantee**
We are so confident that you will be satisfied with our service that we will offer you a refund if you are not satisfied with your hot tub or exchange it for higher specified model within 7 days of delivery.

Recommend a friend
If you recommend a friend, neighbour or relative and they purchase a hot tub from us, you will receive a voucher for £50 for water care supplies and/or accessories.   (The buyer must mention your name at the time of purchase.)   There is no limit to the number of vouchers you can earn, but only one voucher will be issued per sale.

These offers do not affect your statutory rights.

* Within 14 days of order

** A reasonable charge for the costs of retrieval / collection and re-stocking will be applicable. 

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