Choosing the right product from the right company for your leisure needs in today’s competitive market place is no easy task. Price is inevitably going to be a major factor in deciding, but certain aspects should not be compromised when making such an important decision. Our aim is for you to have total peace of mind when making your purchase and we hope the following points will help provide this…

1. What is thehottubcompany.com?
Part of Waterside Leisure UK Ltd, thehottubcompany.com is a family owned and run business. We have established ourselves as the premier retailer of spas/hot tubs, saunas, swimming pools, luxury garden rooms, accessories, chemicals and equipment for over 17 years. Being one of the longest established in our field, we have gained a wealth of knowledge and expertise and have total confidence in helping you to choose the right product.

2. Are you a MAIN DISTRIBUTOR?
We import only high quality manufactured spas and hot tubs from the US. Ultimately, we choose the products we sell and we strongly believe our products to be the best in the industry. We can offer great value for money with an excellent after sales back up.

3. Do you have hot tubs in stock?
Yes, we will always aim to carry a comprehensive stock of the range of competitively priced spas, priced from £2,999 - £17,995 for the ultimate luxury party spa. We can therefore ensure that you will receive an efficient and reliable delivery service.

4. What warranties do you offer?
All our spa warranties carry excellent manufacturer’s warranties, giving you total peace of mind.

5. Do you offer finance? – Yes
We have teamed up with a large high street lender and can offer excellent finance packages tailored to suit your requirements at very competitive rates. Please contact us for a personal quote.

6. Do you have your own installation teams?
Yes, we ensure all our staff is fully trained in their field. We employ our own installers and engineers, which again ensures you receive the best possible service.

7. Do you offer site surveys?
Yes, we offer a free no obligation site survey within a 30 mile radius from our branches located across the Country.

8. Do you offer other products?
Yes, we source only the best products. Whether it be our range of luxury garden rooms from the market leaders LUGARDE in Holland, the best saunas on the market from TYLO in Sweden, swimming pool equipment sourced from the best suppliers around the World and of course spas and hot tubs from the World’s leading manufacturers, we have total confidence with all our products.

9. Are you SPATA & BISHTA MEMBERS?
Yes, we are proud to be members of the Swimming Pool and Allied Trade Association (SPATA) and British & Irish Hot Tub Association (BISHTA), the only recognized trade bodies for the industry.

10. Do you offer after sales care?
Yes, we continue to look after many happy customers across the Country by offering friendly after sales care including a reliable maintenance service together with a full range of high quality chemicals (via mail order, if desired) and accessories.